Returns & Exchanges
We hope you love your purchase from Southern Pines! However, we understand that sometimes an item just doesn’t work out.
- Store credit or exchanges only — no refunds to the original payment method.
- Items must be returned within 10 days of delivery or purchase.
- Merchandise must be unworn, unwashed, and have all original tags attached.
- Items must be free of makeup, deodorant, perfume, smoke, pet hair, stains, or other signs of wear.
- Sale items, jewelry, shoes, undergarments, and gift cards are final sale and cannot be returned or exchanged.
- Damaged items must be reported within 2 days of delivery.
- Incorrect or missing items must be reported within 3 business days of receiving your order.
Store Credit
Once your return is received and inspected, your store credit will be processed. An e-gift card will be issued within 3 business days after your return has been approved.
Store credit applies to the purchase price of the returned merchandise only. Original shipping costs are non-refundable. If your order qualified for free shipping, the applicable shipping cost may be deducted from your store credit.
Return Shipping
Customers are responsible for return shipping costs. We currently do not provide return shipping labels. We recommend using a trackable shipping service, as Southern Pines is not responsible for returns lost in transit.
Return Address:
Southern Pines
[Insert Return Address]
Returns received after the 10-day return period may not be accepted or may be subject to a restocking fee.
By completing a purchase, you acknowledge and agree to our return policy.